Sitting on my desk are the tools of my trade.
Yes, they do look different than other tools - yet, that is what makes my process work.
Consider the tools your team members gravitate too - what is it that makes them work best?
How do they interact, keep track, take notes, organize?
Do you support them with the tools they need or the tools you need?
Observation can help you understand just a little bit more about the people who work around you.
Cluttered desk (like mine!); clean stacked piles, nothing on the walls - all a signal of how someone operates and what makes them comfortable.
Today is observation day.
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