Monday, May 30, 2011
The Exit Interview
Do them or not (like everything else!)
Conducting exit interviews gives the company insight as to potential opportunities to change or improve. This happens when the interview questions focus on big picture. This works best when the interviewer is objective and perhaps from a third party as opposed to your boss or the HR Manager.
Letting an exit interview get out of hand and into a character assassination is certainly not the way to get your message across. Use this time, if asked about specific feedback on a person, to provide exact examples with potential solutions or changes that can be made. This will help clarify the situation that caused issues and also provide a great learning opportunity. (Is this difficult? Sure, sometimes it is....but take the high road- you never know when paths may cross again. And it just feels better!!)
The philosophy of not doing exit interviews is really all about not wanting to hear 'the whining'. If you work for this company, and want to say your part, then do so in your resignation explanation. Feedback is always a good tool, whether others want to listen at the moment or not.
Leaving an organization (or more than likely, the leader of your team) can be emotional or free-ing. All depending on the circumstances you have had to work in for the last while and what your next steps will be.
Having your say is important to leaving on good terms and providing closure to the experience. There is always the potential, because we cannot tell the future, that you may work with them again, whether it's the leader or the interviewer. Your thoughts and experiences are important - make sure you share them.